A Messenger Bot is an automated chatbot that integrates directly into the Facebook platform and allows you to communicate directly with your customers as it may pertain to their order, inquiries, questions, etc. ChatBots help automates most customer support functions and assists in making repetitive tasks a lot easier.
There are several types of ChatBots available today and each one works in its own way. You should be able to understand the requirements of the person who is purchasing the software and provide a solution that will work perfectly. There are also various levels of interaction that can be offered.
A Facebook Messenger Bot is used as part of the interaction between you and your customers. It is an interactive bot, which will make shopping and business tasks easier for them and make the entire process more enjoyable. The Facebook Messenger Bot will perform all the required interactions without your intervention.
A ChatBot is used when there is an urgent need for assistance from the customer. The most commonly used type of ChatBot is the Facebook Messenger Bot which is installed through the Facebook software. You will be prompted when the customer needs help by displaying a message box. If the customer is interested in learning more information about a product or service and wants to purchase it, then he/she can click on the "Buy" button in order to enter the online store.
If you are not selling any merchandise, then you can also install this chatbot to your existing website. If a new customer registers with your site, you can also add this chatbot to your website, thus allowing customers to get help whenever they want to. In addition to this, your website will also be enhanced by this ChatBot as well.
An added feature of the ChatBot is its ability to read the entire Facebook chat history of your customers. This way you will be able to provide assistance to your customers even if the interaction is on different accounts. Since most customers have multiple accounts, you will not have trouble answering a question if the user is not having his/her account open to chat. For instance, if a customer asks you about the shipping rates, he/she will receive your response, while using his/her other account, without having to open a new one. Since the chat history is stored in the chat history, it is easy to access it whenever required.
You will not need to worry about answering questions that may have been asked by your customers before, since the chatbot can answer them too. Even if you have a long-running discussion with a customer and the conversation is no longer ongoing, the chatbot will not lose your information since you will be notified immediately.
All in all, the ChatBot is very helpful and is very much beneficial as compared to using the website or e-mail. If you are planning to increase your business and are looking to give your customers a more convenient, effective, and fun experience, then you should try buying a ChatBot. The main reason for this is because it is an interactive experience that makes your customers feel as if you are actively participating with them.
The next time that you are planning to do something interesting or fun, you should think of buying ChatBots for your Facebook profile. It is always good to let your friends know that you are active online and that you are always available to answer any question or concern they may have.
Buying ChatBots is simple and easy you just need to login to your Facebook account and click the "Add a Bot" option which is located on the top right corner of the page. Once you have purchased it, you need to follow the instructions provided on the screen in order to activate it. In addition to this, you should also set up the settings so that you are able to send messages to your customers.
Since there are so many ChatBots available in the market, it is best to test a few different ones to find the best one. By choosing the one that suits your personality and interests, you will never go wrong. Therefore, you can make your profile a little more interesting by adding a ChatBot for your profile.